How to 'Fire' Bad Customers Without Burning Bridges

This story originally appeared on Salesforce If only firing someone were as easy as Donald Trump makes it look on his TV show The Apprentice. Unfortunately for most of us, the act of firing someone — be it an underperforming employee or a pain-in-the-butt customer — can be a stressful situation. On the one hand, you don’t want to hurt anyone’s feelings, while on the other you know you need to cut loose the dead weight ASAP. Fortunately, there are several things you can do to make the process ...