An SEO guide to audience research and content analysis

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How your customers find you can vary significantly. It may be based on their interests, needs or pain points.

Some people may already know exactly what they need and search for that on Google. Others may be just starting the research process. Others may already know what they need and compare to identify the best source to purchase from.

In this stage of your SEO research and planning, you’ll want to identify:

Your goal will be to map your target personas, buying stages and keywords for each persona and buying stage.  

You can start by using customer service data or information from your Google Analytics demographic details. With this information, you can start creating target personas.  

Below is an example of possible target personas for a real estate company.

Once you have your personas and ideas of who they are, what they need, and what they are looking for, you’ll want to map out the possible steps they’ll take in their buying journey.

Finally, you can add the possible keywords they’ll search for and map them to the journey.

The goal of this phase is to identify all of the possible ways you can be found and to make sure you have content optimized on your website targeting these buying phases and keywords.

You’ll start by identifying primary, root phrases. As you progress, you can go deeper into long-tail terms or semantically related keywords.

This will allow you to identify gaps and opportunities that were missed during your initial baseline and competitive research. Some of these keywords won’t be uncovered unless you truly understand your audience and their needs and pain points.

This stage will complete your research phase and give you all the information to create your content strategy and focus your on-page SEO priorities.   

With your comprehensive keyword research, the next step is to look at the existing content of your site and see if it’s optimized properly.

Before creating a content calendar or editorial strategy, it’s ideal to audit your existing content. By reviewing your existing pages, you can decide which pages need to be removed, consolidated or optimized.

Some of the elements you can look for include:

To perform a content audit, you’ll need to export all of your pages from your CMS or use an SEO audit tool, such as Screaming Frog or Semrush Site Audit, to get a list of your site’s existing pages.

Consolidate all of this data into a content audit spreadsheet. Your spreadsheet could look something like this:

Once you have collected all of the data, go through the URLs and label the pages:

Once you have all of your pages labeled, it’s time to optimize your content. Some pages may be performing well but could be refreshed to help them perform even better. Others may be performing poorly and need to be optimized to rank.

Typically, this process will involve two steps:

Select the primary and secondary keywords for each page

The best way to gather this data is to use Google Search Console for ranking pages or your keyword database for pages that are not.

To gather data from Google Search Console, click on Performance > Search Results report:

You can click on a page to see the keywords that it’s ranking for and the clicks, impressions and average position for each:

This will help you identify target keywords for each page, which you can add to your spreadsheet.

For each page, add the target primary and secondary keywords you will use when performing the necessary content updates.

When optimizing pages, you need to make sure that you are preserving or adding the correct on-page SEO elements. Let’s review these:

The primary keyword should appear in the:

All related secondary keywords should be incorporated naturally into the article. For each related keyword, add them in an H2 heading. Whatever the focus keyword is for each paragraph, it should be both in the H2 heading and in the paragraph following the heading.

Q&A is an easy way to expand upon your articles by finding related questions. Take the primary keyword, and search for it on Google. Use the questions in the “People also ask” box as section headers:

The section header with the question will be an H2. In the next section, you should answer the question as quickly and succinctly as possible. Don’t re-state the question; instead, immediately provide the answer.

If the question was “How do you get featured in snippets,” then the first sentence should answer the question: “To get into featured snippets, you need to ask questions and answer them using paragraphs, lists, and quick answers.” 

Use bullet points! Google loves listing answers with bullet points, so where possible, answer the question and immediately add a list with bullet points: 

Use proper formatting to make the content easy for people to read quickly. Here are a few suggestions for formatting your content:

Add 2-3 internal links to other relevant pages on the site. Keep your anchor text short. Then, find at least 3-5 relevant pages on your site, and link to your target pages. Every page of your site should contain as many links from other site pages as possible.

Add 2-3 external links to relevant pages. Good external links serve a strong purpose. They create a natural link map and connect your sites to authoritative sources. Google will give more weight to a page that has good external links.  

If the article is thin, you can add new content to expand on key points.  

When there are several short pages or articles that are all ranking for the same keyword, it might be ideal to consolidate these articles into one longer, more comprehensive piece.

When consolidating articles, keep in mind: 

Once you have created and labeled your spreadsheet and added target primary and secondary keywords, the final stage is to prioritize and assign your optimizations based on traffic or keyword importance.  

If you have pages targeting important keywords that are not ranking well, move those to the top of the priority list.

If there are pages that have a lot of traffic and could be performing better, these should also be prioritized.

At the end of this stage, you should have a comprehensive keyword list that you will have mapped to existing pages or labeled to be created.

During the early stage, you want to be mindful of identifying persona, content and keyword gaps. If you don’t have content targeting some of your keywords, you’ll be missing opportunities to reach your target audience.

Most sites will have a degree of cannibalization as the SEO and content plans go through different teams and stages.

Before spending significant resources on producing new content, first, identify and maximize the content you already have, and then “mind the gap” by creating a content plan that targets all keywords that haven’t been optimized.

Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.