The selling problem for most retail salespeople isn’t the merchandise. Old school sales training never had you observe something about the customer, witness some behavior or...
03/18/2023
First, the bad news for retailers... I’ve included this quote from McKinsey in several of my previous blog posts: "Brick-and-mortar stores should still account for...
03/18/2023
When done right, great customer service creates an exceptional experience and shouldn’t really look like anything. The retailer should be letting the customer know that they...
03/13/2023
Reduce sales force turnover Reduce the cost of sales Creating a charter allows you an opportunity to secure buy-in and consensus from your stakeholders and collaborators, define...
03/13/2023
Much was written about people quitting and the Great Resignation. People often quit and find the grass isn't always greener. But the jobs problem in retail isn't what others...
03/13/2023
There was a time when great merchandising was a valuable tool in a retailer’s arsenal against competitors. Then it became a cost-saving area. Today retailers are rethinking the...
03/13/2023
16 Ways To Boost Your Business in 2022 Photo by Jean Luc Benazet via Unsplash Attract the Right Job Or Clientele: 16 Ways To Boost Your Business in 2022 Note: Natalie Redman...
03/13/2023
It’s never been harder to be a sales enablement professional. The pressure to accelerate ramp times and improve sales onboarding often doesn’t come with more headcount and...
03/09/2023
Is Measuring ROI the Holy Grail of Sales Enablement? By Nick Salas Nov 1, 2022 Given how much investment companies make in coaching sales reps, it’s not great to know that,...
03/08/2023
Not all sales training works. In fact, research by Gartner found that sales reps only remember 13% of the information a month after their sales training. Motivation plays a big...
03/08/2023
Your customer just purchased and they’re happy. Now, how do you keep them happy? Today we’ll look at how to avoid three pitfalls after that home sale. Are there pitfalls to...
03/02/2023
Sales Leader Guide: How to Choose a B2B Sales Methodology Post by Anthony Iannarino February 12, 2023 Every sales organization needs to determine how they interact with...
02/25/2023