The latest buzzword/portmanteau — phygital — should have customer experience professionals asking plenty of questions. There’s a big new buzzword in town: Phygital. While a bit...
12/14/2023
The “five whys” is famously a technique developed by Taiichi Ohno to ask “Why?” exactly five times, to find exactly one root cause. While rigid application of the technique has...
12/14/2023
Law LinkedIn Lead Generation Strategies Lead generation is the focal point for any company fascinated by piloting compatible and dependable income. Organizations utilize plenty...
11/14/2023
Digital marketing campaigns are the most effective way to reach out to customers and help them make informed decisions. Digital marketing is the process of reaching out to your...
11/11/2023
It’s the kind of statistic marketers dread — amid today’s economic uncertainty, more than half of US consumers will reduce their online spending. We all know far too well about...
11/05/2023
In a market where costs per click (CPCs) are increasing up to 16% year-over-year, you need to focus on levers you can control to improve account efficiencies. Landing pages are...
10/28/2023
Are you an entrepreneur in the growing field of coworking businesses? Are you trying to monetize your workspace quickly and efficiently? If so, it might interest you to know...
10/28/2023
Customer experience (CX) is at the heart business today, as organizations look to maintain loyalty and drive revenue in uncertain times. CX strategies must be fine-tuned to meet...
10/09/2023
Is mobile that important in search? Does it matter whether your site is mobile-friendly? Mobile devices account for 60% of internet usage worldwide, which was once...
10/08/2023
India is seeing rapid increases in both internet and smartphone usage. IAMAI (Internet and Mobile Association of India) produced a survey estimating that 346 million Indians...
09/19/2023
Mikhail Dubov is the co-founder and CEO of Unified Customer Intelligence platform,Chattermill. The case for investing in customer experience is irrefutable. Many statistics,...
09/19/2023
How to Set Up Automated Email Marketing Workflows (+ Examples) Get Free Email Marketing Software Without email marketing automation, your marketing team misses out on major...
09/19/2023